IS

Steensma, H. Kevin

Topic Weight Topic Terms
0.200 alignment strategic business strategy performance technology value organizational orientation relationship information misalignment matched goals perspective
0.177 information processing needs based lead make exchange situation examined ownership analytical improved situations changes informational
0.129 technology organizational information organizations organization new work perspective innovation processes used technological understanding technologies transformation

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Fairbank, James F. 1 Labianca, Giuseppe 1 Metters, Richard 1
information processing 1 information technology 1 risk management performance 1 strategic contingency 1

Articles (1)

Information Processing Design Choices, Strategy, and Risk Management Performance. (Journal of Management Information Systems, 2006)
Authors: Abstract:
    We examined the relationship between information technology (IT) and organizational performance in the U.S. life/health insurance industry by applying and testing Galbraith's information processing theory and strategic contingency theory. Rather than focusing on resource allocations in IT, we instead examined the manner in which IT is deployed in organizations through information processing design choices. Our results suggest that while some information processing design choices are generally related to organizational performance, others should be matched to a specific strategic posture. For example, we found that all organizations benefit from using IT to increase cost-effectiveness. However, other uses of IT should be more closely aligned with an organization's strategy. In particular, domain offensive organizations should align their IT systems to focus on the front end of their operations and understanding customer needs, which will spur further innovation.